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PetSmart vs. Pet Supermarket: The Ultimate Showdown for Your Furry Friend

Last Updated on January 4, 2024 by Dogs Vets

PetSmart vs. Pet Supermarket: The Ultimate Showdown for Your Furry Friend

When it comes to pampering your precious pup or spoiling your sassy feline, choosing the right pet store can feel like navigating a jungle gym of kibble bags and squeaky toys.

Do you head to the familiar comfort of PetSmart, the undisputed king of the pet aisle, or venture into the territory of the upstart contender, Pet Supermarket, promising a more personalized shopping experience?

Fear not, fellow pet parents, for this ultimate showdown will dissect both stores, leaving you equipped to crown the champion for your furry friend’s needs.

Ah, the eternal struggle: PetSmart or Pet Supermarket?

Choosing the right pet store can feel like trekking through a rainforest of feathered toys and barking aisles.

But take a deep breath, pet parents, because this isn’t just about navigating jungle gyms of kibble bags and squeaky toys.

It’s about finding the perfect palace for your precious pup or the ultimate kingdom for your sassy feline.

In the blue corner, we have PetSmart, the undisputed king of the pet aisle.

Its reign spans over 1,600 locations, offering a sprawling empire of everything furred, feathered, and finned. You’ll find the big-name brands you trust, a one-stop shop for food, treats, and gear, and even services like grooming and veterinary care.

It’s like Disneyland for pets, complete with its own loyalty program (Treats!) that turns shopping into a treasure hunt for freebies.

But wait, there’s a contender! In the red corner, we have Pet Supermarket, the upstart with a bite.

Forget cookie-cutter experiences; this smaller chain prides itself on personalization. Expect knowledgeable staff who gush over your pet like it’s a celebrity Chihuahua, not just another customer.

They curate unique finds and niche brands beyond the usual suspects, catering to the discerning pet parent with a taste for the extraordinary. Plus, their prices often sing a sweeter tune than PetSmart’s, especially for budget-conscious pet parents.

Comparing PetSmart and Pet Supermarket reveals several key differences and similarities:


  1. Prices: PetSmart generally offers slightly cheaper prices on average compared to Pet Supermarket. For selected products like dog and cat food, cat litter, dog shampoo, and dog toys, PetSmart tends to be more affordable overall​​.
  2. Loyalty Program: PetSmart’s loyalty program, Treats, offers points on every $1 spent, exclusive discounts for members, free shipping on orders over $49, and other perks. Pet Supermarket’s VIP Rewards program provides a $5 reward for every $100 spent and offers military and senior discounts​​.
  3. Services: PetSmart provides a range of services including grooming, Doggy Day Camp, training, boarding, adoption, and vet care. Pet Supermarket also offers services like grooming, adoption, training, and vet care, with a unique feature being their self-serve dog wash​​.
  4. Website Features: Both have similar website functionalities, but PetSmart also offers a mobile app, providing an edge over Pet Supermarket in this area​​.
  5. Store Locations: PetSmart has a larger presence with over 1,500 store locations throughout the U.S., while Pet Supermarket has around 217 stores, mostly in the Southeast U.S​​.
  6. Customer Reviews: PetSmart receives positive reviews for its wide product selection and friendly employees, though some services like dog grooming receive mixed reviews.Pet Supermarket is appreciated for its product selection and self-serve dog wash, but some customers find their products more expensive compared to other retailers​​.


So, who wins the crown?

Well, dear reader, that depends on your furry friend’s royal decree. PetSmart excels in convenience and variety.

Need a last-minute birthday hat for your cockatiel? Boom, done. Craving an artisanal bone broth for your poodle? Chances are, you’ll find it amidst the aisles.

But if you yearn for intimate service, unique treasures, and competitive prices, Pet Supermarket might be your underdog hero. Think of it as the cozy local bookstore to PetSmart’s megastore chain.

Ultimately, the champion lies not in a single victor, but in your heart. Visit both stores, soak in the vibes, and see which one makes your tail wag (or whiskers twitch) with glee. Remember, a happy pet parent means a happy pet, and that’s the ultimate victory in any pet store showdown!

Let’s peel back the layers and sniff out the pros and cons of each store:

PetSmart: The Familiar Favorite



  • Ubiquitous Presence: With over 1,600 locations nationwide, finding a PetSmart is like stumbling upon a friendly oasis in the pet supply desert.
  • One-Stop Shop: From food and treats to toys and grooming supplies, PetSmart offers a vast selection of everything your pet could ever desire (and maybe even some things they don’t!).
  • Familiar Brands: You’ll find all the big-name pet brands you trust, from Purina to Royal Canin, making it easy to stick to your pet’s tried-and-true favorites.
  • Rewards Program: The Treats program rewards loyal customers with points that can be redeemed for discounts and freebies. Every penny saved is a penny towards that extra bag of kibble, right?
  • Services Galore: Many PetSmarts offer grooming, training, and even veterinary services, making it a convenient one-stop shop for all your pet’s needs.


  • Cookie-Cutter Experience: The vastness of PetSmart can sometimes feel impersonal. The aisles can be overwhelming, and the staff, while friendly, might not have the same level of expertise as a smaller store.
  • Price Tag Tango: While PetSmart offers competitive prices on some items, others can be marked up compared to online retailers or smaller stores.
  • Corporate Clout: Some pet owners prefer to support smaller, independent businesses rather than a large corporation.


Pet Supermarket: The Underdog with Bite



  • Personalized Touch: Pet Supermarket prides itself on offering a more intimate shopping experience. The stores are typically smaller and the staff is often more knowledgeable and passionate about pets.
  • Unique Finds: Beyond the usual suspects, Pet Supermarket often carries niche brands and specialty items you won’t find at PetSmart, catering to the discerning pet parent with a taste for the extraordinary.
  • Competitive Pricing: Pet Supermarket generally offers lower prices than PetSmart, especially on private label brands and bulk items. Budget-conscious pet owners, rejoice!
  • Community Focus: Many Pet Supermarkets host adoption events and support local animal shelters, giving you the chance to give back while shopping for your furry friend.
  • Fresh Faces, Fresh Ideas: As a newer player in the game, Pet Supermarket is constantly innovating and trying new things, keeping things fresh and exciting for pet parents.


  • Limited Locations: With around 200 stores nationwide, finding a Pet Supermarket can be a bit of a trek compared to the ubiquitous PetSmart.
  • Smaller Selection: While they offer unique finds, Pet Supermarket’s overall selection might not be as vast as PetSmart, especially for popular brands.
  • Limited Services: Grooming and training services are not as widely available at Pet Supermarket as they are at PetSmart.


So, who wins the crown?

The answer, dear reader, lies not in a single victor, but in your own furry friend’s needs and desires. If convenience and a one-stop shop are your priorities, PetSmart might be your champion.

But if you crave a more personalized experience, unique finds, and competitive prices, Pet Supermarket could be your underdog hero.

Ultimately, the best way to decide is to visit both stores and see which one feels like the right fit for you and your furry companion.

Remember, a happy pet parent means a happy pet, and that’s the ultimate victory in any pet store showdown!

Diving Deeper: Decoding the Aisles (and Beyond)


Now that we’ve scratched the surface, let’s delve deeper into the specific areas where PetSmart and Pet Supermarket truly differentiate themselves. Buckle up, pet parents, because we’re about to unleash a veritable cornucopia of insights!

Food Frenzy: Fueling Your Furry Friend

PetSmart: The sheer volume of food options at PetSmart can be dizzying, catering to every dietary need and culinary whim.

From grain-free gourmet to budget-friendly kibble, you’ll find all the big names and even some trendy newcomers.

However, navigating this abundance can be overwhelming, and discerning the truly nutritious options from marketing hype might require some expert guidance.

Pet Supermarket: While their selection might not be as vast, Pet Supermarket focuses on quality over quantity, stocking higher-end kibble brands and offering personalized recommendations based on your pet’s specific needs.

They also champion smaller, independent pet food companies with a focus on natural ingredients and ethical sourcing, appealing to the discerning palate of both pet and parent.

Treat Time: Keeping Tails Wagging

PetSmart: When it comes to treats, PetSmart is a veritable Willy Wonka factory for pets.

From chewy bones and squeaky toys to interactive puzzles and fancy freeze-dried snacks, there’s something to tempt every tail.

However, remember to prioritize healthy options amidst the sugar-coated fun, and be mindful of portion control to avoid spoiling your furry friend’s appetite for their regular meals.

Pet Supermarket: While they might not have the sheer variety of PetSmart, Pet Supermarket’s treat selection leans towards natural, single-ingredient options and often features local brands with unique offerings.

They also prioritize interactive toys that stimulate your pet’s mind and body, ensuring playtime is both fun and enriching.

Grooming Galore: Pampering Your Precious Pup

PetSmart: With grooming salons in most locations, PetSmart offers a convenient one-stop shop for bath time blues.

Their services range from basic baths and nail trims to full-on spa treatments, leaving your furry friend looking and feeling like royalty.

However, the larger size and potentially higher volume of appointments might not be ideal for anxious pets or those seeking a more personalized experience.

Pet Supermarket: While not all locations offer grooming, the ones that do often emphasize a more intimate and stress-free environment. Smaller salons with knowledgeable staff cater to nervous pups and offer customized grooming packages based on your pet’s breed and coat type.

Beyond the Basics: Services that Spoil

PetSmart: From training classes and dog walking services to veterinary care and even boarding facilities, PetSmart offers a comprehensive suite of services that go beyond the typical pet store fare.

This one-stop convenience is ideal for busy pet parents who need a helping hand with their furry friend’s needs.

Pet Supermarket: While their service offerings might not be as extensive, Pet Supermarket often partners with local trainers and boarding facilities, ensuring you get access to qualified professionals.

Their focus on community partnerships also fosters a sense of connection and support for pet parents.

Ultimately, the champion of your pet’s heart depends on their unique needs and personality.

Crave convenience and variety? PetSmart might be your perfect match. Seeking a personalized experience with a focus on quality and community? Pet Supermarket could be your underdog hero.

Remember, dear reader, the key is to explore both options, embrace the joy of discovery, and choose the store that makes both you and your furry friend wag your tails with glee!

Bonus Round: 5 Questions for the Curious Pet Parent

Do either store offer birthday cakes for pets?

Believe it or not, both PetSmart and Pet Supermarket offer adorable and delicious birthday cakes for your furry friend, complete with festive decorations and even candles (meant for human use, of course!).

Can I find costumes for my pet at either store?

Absolutely! Whether your pup wants to be a dashing pirate or your kitty dreams of feline superhero glory, both stores offer a delightful array of costumes for every occasion.

Do they have anything for exotic pets like reptiles or fish?

While PetSmart offers a wider selection of supplies for exotic pets, Pet Supermarket often carries unique and niche items for these special creatures.

Can I adopt a pet at either store?

Many PetSmarts and Pet Supermarkets partner with local shelters and host adoption events, giving you the chance to welcome a furry friend into your life while supporting a worthy cause.

Do they offer any classes or workshops for pet parents?

Both stores sometimes hold workshops and seminars on topics like puppy training, nutrition, and even pet first aid, equipping you with the knowledge to be the best pet parent you can be.

Overall, while both PetSmart and Pet Supermarket offer a range of products and services for pet owners, PetSmart tends to have a slight edge in terms of pricing, loyalty benefits, online shopping features, and store locations.

However, the choice between them may depend on specific needs, budget, and the types of services required for pets​​.

Remember, the world of pet care is a wondrous journey, and choosing the right store is just the first pawprint on that path.

So, grab your leash, embrace the adventure, and get ready to shower your furry friend with love and the perfect blend of treats, toys, and TLC, whether at PetSmart, Pet Supermarket, or anywhere else your tail-wagging adventure takes you!

Don’t forget to leave a comment below sharing your favorite pet store experiences and tips!

We’d love to hear from fellow pet parents about the hidden gems you’ve discovered and the furry friendships you’ve forged along the way.

Until next time, happy shopping and happy spoiling!



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